Privacy Policy

Last updated: February 25, 2026

This Privacy Policy describes how Viajero Español collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website and services, we want you to understand how we manage your information.

Information We Collect

We collect information in several ways to provide and improve our services. When you visit our website, we gather data about your interactions with our platform.

Personal information you provide directly, such as your name, email address, and contact details when registering for lessons or contacting us
Usage data including your browsing activity, pages visited, time spent on sections, and features you interact with
Device information such as your browser type, operating system, and IP address
Cookies and similar technologies that track your preferences and enhance your experience
Communication records when you contact us through email or contact forms

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our Spanish language learning services. Your data helps us personalize your learning experience and provide relevant content tailored to travelers in Canada.

To create and manage your user account and provide access to our courses
To send you educational materials, updates, and relevant announcements about our services
To respond to your inquiries and provide customer support
To analyze how you use our platform and improve our content and functionality
To monitor and enhance security, prevent fraud, and protect against misuse
To comply with legal obligations and respond to lawful requests from authorities

Your Rights and Choices

You have important rights regarding your personal information. We respect your privacy choices and provide you with control over your data.

The right to access your personal information and receive a copy of data we hold about you
The right to correct or update any inaccurate or incomplete information
The right to delete your personal information, subject to certain legal obligations
The right to withdraw consent for marketing communications at any time
The right to opt out of non-essential cookies through our cookie preferences
The right to data portability to receive your information in a structured format

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you use our services. Cookies are small files stored on your device that help us remember your preferences and improve our website performance.

Essential cookies are necessary for the website to function properly and cannot be disabled. These include security and authentication cookies. Analytical cookies help us understand how visitors use our site, while preference cookies remember your settings and choices. You can manage your cookie preferences at any time through your browser settings or our cookie management tools.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, and misuse. Our security practices include encrypted data transmission, secure servers, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account information.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. The retention period depends on the type of data and the purposes for which we use it. When you delete your account, we remove your personal information from our active systems within 30 days, except where we are required to retain it by law or for legitimate business purposes.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, including hosting providers, analytics services, and payment processors. These partners are obligated to maintain the confidentiality of your information and use it only for the purposes we specify.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the “Last updated” date and, when appropriate, by sending you a notice. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +1 604 738 5429

Address: Granville Street 1847, Vancouver, BC V6Z 2N7, Canada